sales@craven-cars.co.uk
phone: 01279 725300 / 07940 225225

Protecting your privacy as a user of the Website is important to us and we strive to keep all information relating to you confidential in accordance with this statement. As part of the normal operation of our services you may voluntarily provide us with information about yourself (“Personal Data”). The purpose of this Privacy Statement is to explain what Personal Data we collect about you, how that Personal Data might be used and how we protect your Personal Data and privacy.

We will be happy to answer any enquiries from you regarding this Privacy Statement, the Personal Data we hold about you or the use we make of it. If you have any queries or comments, or wish to correct, update, amend or remove any information we hold about you, please contact us.

What data do we collect and how?

No Personal Data is collected from you when you just visit our website, only possible browsing patterns. This information does not reveal your contact details or any type of Personal Data. This information is only used in aggregate form to analyse, manage and develop the Website and is not linked to any individual. We only collect personal information about you (such as name, address, telephone number, email address, etc ) when you specifically provide us with this information on a voluntary basis. Please be assured that any personal information we collect via our web site will never be released or sold to any companies or individuals.

We will not share your personal information for marketing or any other purposes without your consent unless where required by law.

How do we protect your personal data?

When you input any Personal Data into the website or request services from us, we use appropriate physical, electronic and managerial security measures to try to prevent that Personal Data from being accessed by unauthorised persons and to ensure that you may input Personal Data safely.

Consent

By accepting the Conditions or by using the services on the Website, you consent to the collection and use of your Personal Data by us for the purposes outlined above and for any other purpose which is reasonably necessary for the provision or proper administration of the Website service in accordance with the Conditions. You agree that your Personal Data may be transferred to countries outside the European Economic Area for the purposes described above to countries which may not provide legal protection of Personal Data equivalent to the level of protection within the United Kingdom. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force. If you do not wish your Personal Data to be used in the manner set out in this Privacy Statement or the Conditions please do not use the Website.

Changes to our Policy

This Privacy Statement is subject to change at any time. We encourage you to review the Privacy Statement regularly for any changes. We will use Personal Data in accordance with the Privacy Statement under which that Personal Data was collected.
This Privacy Statement is part of the Website Terms and Conditions (the “Conditions”) and all defined terms shall have the same meaning as those in the Conditions.
We welcome your questions and comments about privacy issues and the design of the Website. Should you have any comments or a complaint about how we are using your Personal Data, or if you would like to remove your data, please contact us.

Cookies

The Website makes use of cookies which are files placed on your computer that enable us to track certain information relating to your use of the Website. You may be able to configure your web browser to prevent the use of cookies although some functions or services may not be available. A cookie is a small text file that is placed and stored on your computer, mobile or other device by websites that you visit. Cookies are widely used in order to make websites work or work more efficiently and also to provide information on visitor behaviour to the website owner.
For more information on the use of cookies and how to disable them, we recommend www.allaboutcookies.org
There are also other types of cookies;
Temporary cookies remain in the cookie file of your device’s browser until you close the browser. They can enable certain site functionality and are also used by the server to store/remember information about user web page activities so user information can be stored throughout an online web process e.g. to allow information to be carried across pages of a website to avoid having to re-enter information.
Persistent cookies remain in the cookie file of your browser for much longer (how long depends on the lifetime of the specific cookie). Generally speaking, persistent cookies can be used to track website visits, including returning and unique visitors, and to monitor how people interact with a website. They can also be used to help arrange content to match a user’s preferred interests/preferences more quickly e.g. language settings, however, these cookies cannot be used by themselves to identify you.
Cookies are used for a number of reasons. These include the tracking of website traffic and visitor behaviour (this helps us improve your user experience by giving us an insight into how you are using it) These are also known as Google Analytics cookies which allow us to understand how you use our website to help us create a website that suits you, the user. These are also called persistent cookies. there are also cookies that make certain site functions possible (temporary cookies) The latter is important for the website to operate in a functional way. Neither of these cookie types allow us to see any personal information from you.